Scope and acceptance
This Supplier Code of Conduct applies to every organisation that supplies goods, services or works to APIS. By accepting an APIS purchase order or contract, the supplier accepts these standards across its own operations and its relevant supply chain. Where local law sets a higher standard, the higher standard applies.
Compliance with law
Comply with all applicable laws, regulations and internationally recognised standards in your jurisdiction and in the jurisdiction of the work — including export controls, sanctions, customs and tax obligations.
Labour and human rights
No forced, bonded, indentured or trafficked labour. No child labour — minimum working age must meet ILO Convention 138 and local law. Freedom of association and collective bargaining respected. Working hours, wages and benefits comply with local law and ILO standards. No discrimination, harassment or harsh and inhumane treatment.
Health and safety
Provide a safe and healthy workplace aligned with ISO 45001 principles. Identify and control workplace hazards. Provide PPE, training and emergency procedures. Investigate accidents and prevent recurrence. On APIS sites, comply with site-specific HSE rules and induction requirements.
Environment
Manage environmental impact in line with ISO 14001 principles. Comply with applicable environmental permits and regulations. Use resources efficiently. Manage hazardous substances responsibly. Reduce waste, emissions and energy consumption where reasonably practicable.
Anti-bribery and integrity
Do not offer, give, accept or solicit bribes or improper advantages — directly or via intermediaries — to or from any party including APIS personnel. No facilitation payments. No collusion or bid-rigging. Disclose conflicts of interest. Compete fairly.
Confidentiality and information security
Protect APIS confidential information and client data. Use information only for the purpose for which it was provided. Apply appropriate technical and organisational security measures including data-protection compliance under GDPR where personal data is involved. Report security incidents promptly.
Sub-tier supply chain
Cascade these expectations to your own suppliers and subcontractors involved in delivering goods, services or works to APIS. Maintain reasonable due-diligence over the sub-tier.
Audits and verification
APIS reserves the right — directly or through independent third parties — to assess supplier compliance with this Code, including site visits, document reviews and management interviews, with reasonable notice.
Reporting concerns
If you observe or suspect a breach of this Code — including by APIS personnel — report it through the APIS Whistleblowing channel: [email protected]. Good-faith reporters are protected from retaliation.
Breach
Material breaches of this Code may lead to corrective action plans, suspension of orders, contract termination, removal from approved supplier lists, and where applicable referral to public authorities.
Last updated: April 2026 · APIS, Rruga Prishtinë–Lipjan km 10, Livagjë, 10500 Graçanica, Kosovo