APIS is among Kosova’s leading providers of technical solutions for buildings and industries.

Technical maintenance is typically a very local or regional business and it is the most competitive of our businesses, mainly due to very low barriers of entry. To react to competition, APIS has developed a new service concept for preventive maintenance. APIS brings together both remote monitoring and different service levels as a competitive package. Competition in the large project and technical installation market typically takes place on the national or international level. In Managed Services, the competitor spectrum covers everything from large international companies to small local ones and there are clearly fewer competitors than in the traditional maintenance market.

Additionally, APIS is the leading industrial solutions company in Kosova and one of the principal providers of industrial solutions in Albania, North Macedonia and Montenegro. The largest industrial client segments are the real estate industry and the energy sector. APIS started its activities in Europe too.

New strategy until 2025

APIS is turning into a leading service company and a selective master of projects.

The new strategy builds on APIS's mission: Smart solutions and happy customers.

Our objective is to foster long-term customer relationships with our competence and local presence. Long-term relationships with customers and a wide customer base support the stability of cash flow.

APIS is not dependent on individual customers: in 2018, the three largest customers represented less than 7% of our revenue and the ten largest less than 14%. In addition, different customer groups in the private and public sectors and geographically extensive presence reduce our dependency on economic cycles.